The attendant (a woman) was polite, friendly, and explained how plastics were separated. I liked that they maintain separate clean and used pens. No wait either!
very nice service :)
Perfect service as always!! I’m proud of Sunnyvale Recycling Center. A priceless community resource. Thank you!
much more efficient now as you get paid at the spot.
GREAT SERVICE, FAST , FRIENDLY & SAFE, THANKS TO YOLLANDA ROMO, SHE'S AWESOME MUCHAS GRACIAS.
SUNNYVALLE SMARTSTAITIN BUY PACK RECYCLING CENTER
I love how well organize the Sunnyvale Smart Station Is. Can someone help organize the Mountain View recycling center.
Professional,friendly,clean and well organize.
She was very helpful and courteous.
Well organized and everything went smoothly
excellent service with Yolanda. clean, organized, efficient setup. this was my first visit. Yolanda was friendly, courteous and provided lots of information regarding buy back process.
It’s a fairly quick process with the appointment system.
A very pleasant experience the attendant was very helpful He kept on bringing me more boxes he said I had more than I thought, very friendly thank you 😃
Great! Very well organized and efficient. Staff is helpful and friendly.
Great experience. The lady that received my recyclables was friendly and helpful! 👍
The lady that received my recyclables was SMaRT station
THe attendant was very friendly and helpful. An email was sent to remind me of the appointment.I really appreciated the reminder.
Fast, friendly and efficient appointment. Thank you!
I was very happy to find that the Sunnyvale SMaRT Station was available for recycling buyback. I was able to get a same-day appointment. The person manning the station was efficient and friendly. I had brought clear glass, amber glass, aluminum cans and plastic bottles. I had everything presorted and the lids removed from all of the plastic, so it went pretty quickly. I recommend this as the place to go if you have a lot to recycle. They take other things as well, but we weren't using any of those services.
The Smart Station crew is always friendly to me and very helpful. My experience with them has always been positive. They work in a stressful environment and I appreciate their efforts!
Friendly and efficient. I'm a repeat customer.
Great and fast service
Easy and fast
The appointment system seems to work well. The visit is much more organized. I also like being paid at the re-cycle area rather than going to the office. It's more convenient. Overall, an easy experience. Kudos to the helpful staff...
It’s was a good transaction.
It was an excellent experience. Andrea was very helpful, knowledgeable, efficient.
Second time scheduling an appointment for recycling buyback. Quick and easy and efficient - in and out in less than 5 minutes!
Was easy to do. Clean and a friendly employee.
Service was great! Just need signs to instruct separation of recyclables—ie separate brown/green/clear glass, thick/thin aluminum, plastics in netted containers, etc.
Pre-sort your items prior to going and the process is super fast and easy from there!
Another excellent visit to the SMART station! Love being able to make an appointment!
It was very easy to make an appointment online. When I got to the Smart station there was no line and I didn't have to wait. The woman who helped me was very nice and she paid me right there. I didn't have to go to the office or the booth to get paid. Very convenient.
Andrea is Great! Extremely efficient multi task with the best of them 👍🏼👍🏼👍🏼👍🏼👍🏼
On time and as planned
Easy and fast Works there are very pleasant
It was a great service...online appointment is the best
Easy and quick. I like the appointment system and hope it's continued for the foreseeable future.
Very good signage to BuyBack Center. Well-laid out with containers for items. I was early for my appointment but attendant was quite friendly and helpful.
The staff is very friendly and professional.
Very nice attendant
Andrea was her usual friendly, helpful and efficient self.
I love having an appointment when going there, it works very well! The staff has been very friendly and professional every time I am there. I'll keep coming back. Thank you!
Very speedy and pleasant process
Great service polite, friendly, and very professional! Thank you! 🙏
it was easy and I like having an appointment - can paid out immediately
they were great!
Excelente Andrea me atendió bien. 👍
Nice place. Would use it again. Very nice lady running it.
Attendant was very helpful. I like the appointments and that she cleaned the pen without me having to ask.
Everything went very smooth, I really like the appointment only setup, I was the only one there, the attendant was very nice, I let him know that I have an appointment at 1245 pm. Do I need to show my confirmation, prior to unloading the plastic containers? And he said no that I was good. I was there for 7 minutes collected the money. Very smooth transaction.
The lady is really nice. She very efficient. Had a good experience.
Andrea is always kind and polite. I have been going here for years to recycle. The front office is also full of kind and professional employees
I like the new normal for taking our recycling to the Buy Recycling center in Sunnyvale. I find scheduling online safe and convenient for the staff and the residents. I hope Sunnyvale will continue this process forever. Andrea was the attendant there today and is always friendly and courteous to all the customers but sticks to the schedule and safety protocols. Thank you Sunnyvale!!
Great service with appointment now
Friendly and fast.
In-and-out super quick.
Andrea is very helpful and polite as always.
Easy access & quick to process.
very organized and easy process
Smooth process! Appointment worked perfectly, no waiting. Professional service with very friendly and helpful attendant.
scheduling an appointment is the best way to ensure that you'll be in and out quickly. the folks were helpful
Quick, efficient, polite & pleasant!
Every trip is as friendly as usual. Most know me by name and I appreciate that. Even those who show up with "no appt", get treated with courtesy. Thanks to the WHOLE GANG !!
Thank you nice customer service same as Andrea.
Good visit. Got there early, not busy, guy went ahead & took my plastic & glass bottles. yay!
Great customer service always..Andrea is awesome.
Appointments are great. My daughter and I brought cans and bottles, cardboard, batteries, an electronic device and a sharps container. The areas are clean and mostly well kept. My only concern was the grumpy attitude of the attendant for the cans and bottles. First time for that as most are friendly, smiling and helpful.
Simple and quick. Staff are friendly. Only complain is limited parking.
I'm loving the appointment system. Super easy to schedule and quick in and out at the site.
Was ready on time, no waiting, friendly service
I have alwoys had professional, friendly visits at the CVS SMaRT buyback. I look forward to every trip I make. I give my $$$ to a non-profit, so I appreciate your service. Thank you. Look forward to 2021. Kathleen
Everything went very smoothly. I was done in 10 minutes.
Fast friendly service. I would recommend to others.
Friendly and efficient.
Well organized...very easy and quick
I like the required appointments. I hope they keep this system.
Great appointment booking Professional and courteous Fast in and out timing
The appointment system works pretty good although it is difficult to find the exact spot to make the appointment on the website. Andrea is very helpful and easy to get along with
Very efficient to do bottle recycling by appointment. This should be the process moving forward with or without Covid.
I was a bit eraly this morning. the atteentant is helpful and friendly. Thank guys
Easy to set up appointment. Fast, friendly service.
The email reminder was useful. I had put bottles into containers and had a listingof what I had. Attendant was helpful and attentive. Process went well
Thank you for being open during COVID. The lady who works on Saturdays is friendly, courteous, positive and helpful. It is nice to have appointment so that we do not have to wait for a long time.
Very efficient. The woman working the CRV area was pleasant to talk to.
Easy and fast process
Excellent friendly service!!
easy drop off everything running on time
Great! It was a quick, efficient, and easy experience. I like that you get the cash on the spot now.
Very Courteous staff. Friendly and Positive acknowledgment.
The attendee was very helpful and courteous.
Everything was great. The person doing the weighing was pleasant and helpful. It was great to get rid of all my recyclables. Thank you!
Great experience! Appointment worked perfectly, no waiting. Professional service with very friendly and helpful staff. Was done in five minutes! Thank you.
Very organized and an easy process.
I really like the required appointments. I think it cuts down on the wait time.
excellent! quick , very good customer service!
Feel very good, save lots of waiting time.
Great experience taking recycling materials to Smart Station. I love having the appointments. No waiting in lines, in and out in no time!
Very good service.
We good experience, the person was nice and it just took only few minutes to get the cash back for CRV.
Thanks for providing the service of buyback.
No waiting for CRV buyback. Quick & efficient. Also got some compost and found a vacuum part I needed in the recycle bins. Thanks!
Excellent. Professional and friendly staff.
Good Recycling Center.
good and fast service
What a great experience. Quick, easy and the people were so nice and friendly. this includes the person at the main gate that showed me the way to buy back section.
courteous, and efficient handling of my small batch of recycling
The staff was courteous and professional. The whole process was very smooth and pleasant. Would be back again!
Very good! All employees are very kind and trying to make the place safer.
My first visit here. Excellent service and friendly staff. Thank you.
The same lady as last time helped me at the buy back station yesterday (Oct.5, 3:45pm).She was just as pleasant as last time. She gave me info about another recycle I had, and directed me to the appropriate station. She is knowledgeable and always friendly. Another very good recycling experience for me!
Smooth sailing as usual. Thanks to Andrea for always being professional and customer friendly.
Workers were kind, attentive, and quick service.
I had an appointment. It was very easy and much faster than before.
The staff was friendly. Also helpful tip, it is helpful if separate based on the kind of material into cartons and not plastic bags. That helps save time.
Fast, smooth and safe transaction. The appointment worked very well for me.
I went to the recycle/bottle buy back yesterday at 4pm. It took only a few minutes. I was helped by a very nice lady, who, working hours in oppressive heat and bad air, somehow managed to stay patient, professional and friendly. Many, many thanks to workers like her, and a lot of respect! Best wishes to stay healthy!
Your employee is very helpful and kudos to her!!
Very polite and friendly
excellent very good service, Miss Andrea is a very good worker
Excelente, La Señorita Andrea es amable y atiende súper bien. excellent very good service, Miss Andrea is a very good worker.
Andrea is very polite and helpful at the buyback station.
I was a little confused as to how the appointment was going to go, but the staff was very helpful in sorting it out.
It was my first time visiting the SMaRT station for the buy back program so I was unsure of what to expect. I was greetly warmly and provided instructions on how to separate glass properly, did not feel rushed. It was easy, friendly customer service and respect. Confirming with me on the count, all good. This is how it should always be and how we treat each other. well done!
Very organized, recycle classification is very clear. Staff members are very nice and friendly. A very nice recycle facility. Thank you!
Appointment went well. Attendant was very courteous and efficient. I think that there should be a sign displayed with the pricing for the different containers being brought in.
Getting cash back for my recyclables is easier than I expected.
CRV Buyback Program was very easy and user-friendly.
very smooth operation, just like pre-pandemic.
My experience was great. 1 person ahead of me. They accept so many different types items. Batteries, electronics, vacuums, monitors, etc.
It all went well. Thank you
Helpful and friendly service made this CRV sale a breeze. The reservation system makes it easy to get in and get out (as opposed to before where you might have to wait in line). The only suggestion for the reservation system would be to allow people to edit/cancel their reservations online. I did this over the phone with a SMaRT Station staffer, but it is time consuming and feels like we're back in the early 90s.
no problems . the service was great.
The woman at the station was very friendly and helpful and answered my question. Thanks. Mr.Mattson
Plan early, as open appointments will usually be 3-4 weeks in the future. However, on the day of your appointment, the actual recycling transaction takes only 5 minutes. =)
very fast service. Was in-and-out in less than 10 minutes, and the personal we're extremely professional. Never thought I would enjoy going to the dump, but that has changed.
Recycling staff is friendly & helpful. Very pleasant experience!
It's a good experience - scheduled in advance so I don't have to wait and it's not crowded. Hope we can keep this system after Pandemic.
I am so glad you now require appointments, much faster and more convenient.
Extremely happy with my experience at the Sunnyvale Smart Station. Went there for their buy back program. We arrived early and were taken right away, everything is very organized and staff was helpful and polite ! Thanks for the service you provide
All staff are friendly, helpful and efficient.
I have always had the best experience at the Smart Recycling Station. Hard working and efficient workers. Glad that the new covid appointment schedules give the workers a chance to space out their other duties
I have always had the best service at the Smart Recycling Station. Hardworking and efficient workers. Glad that the new covid appointment schedules are giving them more time to do their other work of filling the bins, etc.
Just before 10 a.m. for my 10:15 appt., all was calm, only one person ahead of me. After 10 a.m., the cars kept piling in. Some of the people did not have appointments. Even after they found out they needed an appointment, they were not moving their cars. Fortunately, the Smart Station Staff were making sense of things. I had about 35# of recycling, but I was in and out of there in less than 5 minutes.
It was a good experience. The process was quick and easy. I was able to collect the refund on site.
My experience was great. The gentleman who helped me advised me that sorting out my bottles and plastic should be done at home. It was not allowed on site any more. I came prepared any way. The women who helped me was fast and efficient . I was in and out in 15 minutes. There were 3-4 people in line waiting. But that’s because they did not have an appointment . It makes a difference.
Very good service. Andrea was great. Thanks
The service is very good, quick, like it
Very good. Easy and quick.
Very convenient. I'm not sure all other people have reservation. But please take as many people per window possible. I want you to continue this system.
Excellent and fast service
When I first arrived there was not an agent and I was concerned. Eventually a woman did appear and was efficient.
The best time to go is on weekdays. No lines and fast service. There was only one person in front of me with only a few things to sort.
Quick, efficient, excellent service. Appointment process, setup due to COVID-19, works well.
Excellent experience. Made the appointment online, arrived in my designated window, and the service provided was both polite and efficient. Thank you!
Excellent experience all round
The whole process is quick and efficient.
Always quick and easy, the attendant is friendly and fast Thank you
Easy and fast.
Great job! Liked having so few people there.....having appointments must be working!
It was a great experience. I was very happy with the appointment and the treatment. Thank You Very Much.
The drop-off interval (15 minutes) allows an unhurried session. Will do it again. Thanks.
My go to recycling center Thumbs up
Great Service! Thank you! (So much better than the rude, abrasive folks at Recology Mountain View.)
Great experience! So much better than the rude, abrasive folks at Recology in Mountain View!
So easy to book a buy-back appt! Thank you!
Easy to find, plenty of signs, and a quick drop off/redemption process. Just make sure to have all your stuff sorted by type BEFORE you drive up.
quick and efficient. Andrea is alway friendly. I like not having to stop at the front gate booth or the office to get my cash. All one stop.
Friendly staff, clean environment!
Attendant very helpful and courtious. Good that the pay station was moved to the weigh station.
Great fast service.
Easy access location. Service by appointment is great. Staff is friendly, helpful and fast. Great experience.
Great, super efficient!
Was my first time her. They were helpful and friend. Process was fast and efficient.
We had the first appointment of the day the CRV redemption, and the person working the redemption center was right on time. After sorting our recyclables by type (cans, bottles, and different colors of glass), the transaction went quickly. Well done!
It was easy. Thanks for doing a great job.
the visit was great.
How do they know I made a reservation They don’t check my ID They don’t ask me my confirmation number
Excellent experience: staff was as usual very friendly and efficient despite the current challenges.
Nice, Quick, and Efficient. I would recommend them to everyone.
They are fast and friendly. I love the online appointments.
Very fast,reliable service,friendly people. Thank you
Transaction took just a few minutes. Felt safe. Couldn't have been a better experience. Thanks!
This was my first visit to the Sunnyvale Smart Station. I was very pleased with the efficiency and set up of the facility. everything went smoothly and I was on my way in no time.
They did a great job during this time. Efficient and courteous.
Efficient, courteous service. Having an appointment really helped make this process easy
Very easy process, friendly!
I just brought a car load of glass and plastic. I really like the appointment system they have now. I didn't wait at all and spent only fifteen minutes there. It was all really great.
I got to the samrt station on time and with the print out of my appointment, got my crv done within 10 minutes. quick and easy, thank you HT
FAST EFFICENT AND FRIENDLY
Easy to work with
Great first time experience! Staffs are very friendly and process is quite simple. Highly satisfied!
I got there in time and waited for a woman who was also there for an appointment. The staff took care of her, and me, quickly and we were both gone inside of ten minutes. The only delay could be attributed to another staff member who dropped by to "visit" while we were there.
great you should have done by appointment sooner
Good experience, no wait, showed up on time for appt. employee asked my name, kept distance, turned in cans and was paid on the spot.
Very efficient experience! The woman managing the desk was very friendly. In addition to some buy-back items, I was also dropping off fluorescent tubes and she politely explained where to go while also answering questions from other people. The whole experience was less than 10 minutes even though the person in front of me ran over his appointment time
i love setting an appt. made it easier. Also easier that i got cash in same place. i didn't have to go to the other building.
Very efficient. Much better than having to drive over to another place to get my refund. Appointments really helps!
Great!! Like the appointment system. Andrea is friendly and efficient as always.
The attendee was great. Helped me get the bags out of the trunk of my car. Had money ready for me so I didn't have to go elsewhere.
Had an appointment and showed up a little early. Was able to quickly unload my recyclables, they were weighed and my rebate calculated. They give you the money right there so you don’t have to go to the office. Quick and easy.
Everything went very smoothly. We were promptly served a minute or two before our pre-scheduled appointment time. The staff member was friendly and efficient.
Made the appointment, showed up 10 minutes early and they had no problem with me getting started while they were working with the person in front of me. I really like being able to drive right up instead of having to lug stuff up the sidewalk and driveway like at Mtn. View.
The Aluminum, bottles and plastics recycling staff are simply first rate. They know the rules and treat each person with dignity and respect. They are straight forward and clear in their duties. While I am fluent in English I like that they are bilingual and bicultural in English and Spanish. Kudos to the management for their staff selection. Lozano
Courteous and efficient as always, even with all of the new Covid-19 precautions and procedures.
My visit today at the Sunnyvale Buy Recycle went very well. I'm glad that they are keeping the employees and the residents safe during the Covid-19 pandemic. Keep up the good work!
The CRV appointment went very smoothly. The people working were friendly and following safety guidelines.
Overall it was positive experience
the lady who helped me was pleasant and pretty fast. I am glad you don't have to go somewhere else to get the money.
EASY AND FRIENDLY STAFF - Just have your recyclables pre-sorted and ready to go
absolutely wonderful smooth and employee very helpful thank you KK
Awesome! Good signage. I was in and out!
GREAT, WENT SMOOTH, MADE AN APPOINTMENT SHOWED UPS QUICK & EASY
Reservation worked well, only one person when I arrived, no waiting
Quick and easy
Attendant was friendly and competent.
It was a quick and painless process. Just make sure you have everything sorted before you go if you have a lot of items. You only have 15 mins before the next customer. It was my first time coming to this location. I will come back again.
Friendly, helpful service!
the appointment system works great. less chance of getting stuck behind long line. payment at the curb side is a great improvement (used to be paid at the office).
It was ok.
Very efficient process. I had separated my materials. They provide the containers for me to fill. They weigh the materials and submit payment.
Kind, Freindly, & On Time
Went quickly and smoothly, excellent service! Both gentlemen who helped us were very nice and professional. I will continue to come back and will recommend this place to others. Thank you!
Wonderful job very very helpful!
Muy buena atención del personal, sobre todo del supervisor a cargo su nombre Francisco.
Having an appt and pre-sorted items made the process go quickly.
Very fast and friendly service on today's visit to drop off our recyclables. Excellent COVID safety measures were in place. Well run operation.
Very efficient and very friendly service
Excellent experience, staff was helpful, in & out lickity-split!
Staff is always helpful and friendly. The appointment system is great.
It was a great experience .... fast, friendly and efficient !! great job everyone!!
It was very quick and easy!! good job
The experience was very positive. My several large bags with months worth of plastic bottles were easily processed. It was all done with efficiency with a positive spirit. Thank you for making it easy!
My experience was fantastic. Everything was easy and simple. The attendant was a pleasure to work with and the appointment made it a convience, didn’t have to wait long. Thank you!
The system was so smooth and on time. The staff were kind, helpful and personable. I am so happy that this service exists for us. Will definitely do it again.
Always get great customer service!
Everything went very smooth works well
Had an appointment..... worked very well.
i have lived in sunnyvale for three years and this was the only experience i have had in the town that went smoothly excellent every step of the way
The person at the recycling station navigated me to where the cans or bottles should go. Social distancing was practiced and it went smoothly.
Very good service. Thanks much!
Excellent, fast service once again!
With the appointment only schedule, I can get in and out quickly, and it seems to help out the already overworked, but always friendly employees
Always great service at the Smart Station! Great staff! Love being able to make an appointment!
Really good experience. I highly recommend recycling!!!
My experience was perfect. staff was very nice polite and nice
Quick and efficient. Dropped off bottles and batteries. Currently the wait time for an appointment is quite long, but this is the overall new normal.
The woman who staffed the buy back station was courteous. The process was well coordinated. But then again, I've always had a positive experience with this facility and it's staff.
Easy one stop shopping. Andrea as usual was very efficient.
When I was told that I needed an appt, it bothered me. But the entire process was simple and perfect. Clean, safe, organized and quick. It took approx 2 weeks for the appointment.
Great experience, well run, the attendant was super helpful.
Always a great experience. Area is well organized and people are great!
Very efficient procedure for dropping off recyclables. In and out within 5 minutes. Friendly staff.
The lady who helped us was a sweetheart, very kind.
It’s setup very good and easy!
Great! As usual, Andrea made the whole process seamless.
Very efficient. I hope they keep the appointment system.
very quick and convenient. it's never been easier.
Met expectations of expeditious, courteous, on-time service.
Wow, waited 3 + weeks for 5 minutes. Process was the same as always. The lady answered questions and was polite.
Very good and great experience.
Just came back from a SmartStation visit to return bottles etc. It was perfectly organized, folks are super friendly and helpful. 5-Star Service!!!
Fast and easy
Yes, I guess this reserving an appt'mt ahead of time is going okay. I just wish it was not so far in advance (like 3 weeks away). At least it's not crowded when one goes there. And there is hardly no wait. So that's a PLUS. Gal taking In plastic bottles is good too at her job. Will always come here to recycle.
New system makes recycling more efficient, and less stress with less mess. To the staff: Keep up the good work!
It was great, I found faster and easier Thanks for all hard work in the middle of the pandemic
Fast service. We didn’t have to wait. The attendant was very friendly and helpful! Thanks. I love having to make appointments.
Excellent, timely, friendly, helpful.
Best recycling station in the South Bay.
Prompt services, nice staff! Thanks for working during COVID-19 time.
Everything was top notch. No problems, I was even able to recycle earlier then my actual time.
Very efficient and person working there is very friendly & helpful.
Went very smoothly! Representative was pleasant!
Great service! My first time and I was amazed by how well it is run. Keep up the good work. Thank you.
The people are very nice and helpful.
Excellent. Went smoothly and I appreciate the social distancing. Also appreciate that we didn't need the extra step of driving to the office to get the money for recycling. Better to streamline. :)
Very easy! Everyone I interacted with was helpful and friendly. I was able to drive up with an appointment and complete the buy back very quickly!
What a breeze. I always arrive a few minutes early to sort into bins so I am good to go at the appointment time. In and out just like that and the gal is so friendly and easy to work with.
good experience here!
I was unsure what to expect being my first visit. Once my appointment was confirmed, the directions of what to do and how was explained. I met those there including Rose. I learned all that was accepted like batteries, lights, paint... I will go there from now on. Thank you.
My experience was almost perfect. There was one person in front of me sorting out a pickup truck load of recycling materials. I started getting in line because I already had all of my recycling sorted as I consistently do every time I visit. I was wearing my face mask and kept my social distancing but the person in front of me commented to me to keep back which felt a little threatening but he apologized for his actions as I was leaving. Andrea knows me and knew I am always ready and follows the rules so she asked me to go first. I was done and ready to go home before the other person was finished sorting his recyclables.
Andrea is always friendly and professional.
Really appreciate the woman who was staffed at the recycle buy back center today. We showed up early which, unbeknownst to us, was during her break. She got us going so our time was well spent while we waited for our appointment to start (and her break to end). She was patient as we asked a myriad of questions, and worked quickly to process our transaction and get us going on our way. So grateful to have discovered this place, not far from our house!
Like reservation service
Fast & easy & no lines, The new system with scheduling appointments is terrific!
Super friendly,helpful and efficient
Everything was so well organized and managed. Stress free. Staff was helpful and friendly.
Quick clean and easy
Great service! Thanks!
Andrea was polite and helpful, she always is.
Good experience with all staff.
Very helpful staff for this first-time user.
Nicely run. Lady was very 'Courteous'
Quick helpful and courteous, the woman at buyback today could not have been nicer!
Quick, professional, and safe. Got there a couple of minutes early, sold my recycles, and gone in about 5 minutes.
The person at the station was on break when I arrived so it was a bit chaotic. Don’t you have a separate break room? She was super helpful when it was my time. I really appreciate not having to go to a separate place to get my money, as I was usually dirty. The compost area is a bit disorganized and while I waited to be socially distant new people would just pull in. Can you do 3 piles or even 4? Overall very good.
Great service, thanks
A little hard to get to the actual buy back site (follow the signs!) but once there it was quick and easy and the staff was super nice!
Very easy to drop off the recycles and the lady in charge was fast and efficent!