The attendee was very helpful and courteous.
Everything was great. The person doing the weighing was pleasant and helpful. It was great to get rid of all my recyclables. Thank you!
Great experience! Appointment worked perfectly, no waiting. Professional service with very friendly and helpful staff. Was done in five minutes! Thank you.
Very organized and an easy process.
I really like the required appointments. I think it cuts down on the wait time.
excellent! quick , very good customer service!
Feel very good, save lots of waiting time.
Great experience taking recycling materials to Smart Station. I love having the appointments. No waiting in lines, in and out in no time!
Very good service.
We good experience, the person was nice and it just took only few minutes to get the cash back for CRV.
Thanks for providing the service of buyback.
No waiting for CRV buyback. Quick & efficient. Also got some compost and found a vacuum part I needed in the recycle bins. Thanks!
Excellent. Professional and friendly staff.
Good Recycling Center.
good and fast service
What a great experience. Quick, easy and the people were so nice and friendly. this includes the person at the main gate that showed me the way to buy back section.
courteous, and efficient handling of my small batch of recycling
The staff was courteous and professional. The whole process was very smooth and pleasant. Would be back again!
Very good! All employees are very kind and trying to make the place safer.
My first visit here. Excellent service and friendly staff. Thank you.
The same lady as last time helped me at the buy back station yesterday (Oct.5, 3:45pm).She was just as pleasant as last time. She gave me info about another recycle I had, and directed me to the appropriate station. She is knowledgeable and always friendly. Another very good recycling experience for me!
Smooth sailing as usual. Thanks to Andrea for always being professional and customer friendly.
Workers were kind, attentive, and quick service.
I had an appointment. It was very easy and much faster than before.
The staff was friendly. Also helpful tip, it is helpful if separate based on the kind of material into cartons and not plastic bags. That helps save time.
Fast, smooth and safe transaction. The appointment worked very well for me.
I went to the recycle/bottle buy back yesterday at 4pm. It took only a few minutes. I was helped by a very nice lady, who, working hours in oppressive heat and bad air, somehow managed to stay patient, professional and friendly. Many, many thanks to workers like her, and a lot of respect! Best wishes to stay healthy!
Your employee is very helpful and kudos to her!!
Very polite and friendly
excellent very good service, Miss Andrea is a very good worker
Excelente, La Señorita Andrea es amable y atiende súper bien. excellent very good service, Miss Andrea is a very good worker.
Andrea is very polite and helpful at the buyback station.
I was a little confused as to how the appointment was going to go, but the staff was very helpful in sorting it out.
It was my first time visiting the SMaRT station for the buy back program so I was unsure of what to expect. I was greetly warmly and provided instructions on how to separate glass properly, did not feel rushed. It was easy, friendly customer service and respect. Confirming with me on the count, all good. This is how it should always be and how we treat each other. well done!
Very organized, recycle classification is very clear. Staff members are very nice and friendly. A very nice recycle facility. Thank you!
Appointment went well. Attendant was very courteous and efficient. I think that there should be a sign displayed with the pricing for the different containers being brought in.
Getting cash back for my recyclables is easier than I expected.
CRV Buyback Program was very easy and user-friendly.
very smooth operation, just like pre-pandemic.
My experience was great. 1 person ahead of me. They accept so many different types items. Batteries, electronics, vacuums, monitors, etc.
It all went well. Thank you
Helpful and friendly service made this CRV sale a breeze. The reservation system makes it easy to get in and get out (as opposed to before where you might have to wait in line). The only suggestion for the reservation system would be to allow people to edit/cancel their reservations online. I did this over the phone with a SMaRT Station staffer, but it is time consuming and feels like we're back in the early 90s.
no problems . the service was great.
The woman at the station was very friendly and helpful and answered my question. Thanks. Mr.Mattson
Plan early, as open appointments will usually be 3-4 weeks in the future. However, on the day of your appointment, the actual recycling transaction takes only 5 minutes. =)
very fast service. Was in-and-out in less than 10 minutes, and the personal we're extremely professional. Never thought I would enjoy going to the dump, but that has changed.
Recycling staff is friendly & helpful. Very pleasant experience!
It's a good experience - scheduled in advance so I don't have to wait and it's not crowded. Hope we can keep this system after Pandemic.
I am so glad you now require appointments, much faster and more convenient.
Extremely happy with my experience at the Sunnyvale Smart Station. Went there for their buy back program. We arrived early and were taken right away, everything is very organized and staff was helpful and polite ! Thanks for the service you provide
All staff are friendly, helpful and efficient.
I have always had the best experience at the Smart Recycling Station. Hard working and efficient workers. Glad that the new covid appointment schedules give the workers a chance to space out their other duties
I have always had the best service at the Smart Recycling Station. Hardworking and efficient workers. Glad that the new covid appointment schedules are giving them more time to do their other work of filling the bins, etc.
Just before 10 a.m. for my 10:15 appt., all was calm, only one person ahead of me. After 10 a.m., the cars kept piling in. Some of the people did not have appointments. Even after they found out they needed an appointment, they were not moving their cars. Fortunately, the Smart Station Staff were making sense of things. I had about 35# of recycling, but I was in and out of there in less than 5 minutes.
It was a good experience. The process was quick and easy. I was able to collect the refund on site.
My experience was great. The gentleman who helped me advised me that sorting out my bottles and plastic should be done at home. It was not allowed on site any more. I came prepared any way. The women who helped me was fast and efficient . I was in and out in 15 minutes. There were 3-4 people in line waiting. But that’s because they did not have an appointment . It makes a difference.
Very good service. Andrea was great. Thanks
The service is very good, quick, like it
Very good. Easy and quick.
Very convenient. I'm not sure all other people have reservation. But please take as many people per window possible. I want you to continue this system.
Excellent and fast service
When I first arrived there was not an agent and I was concerned. Eventually a woman did appear and was efficient.
The best time to go is on weekdays. No lines and fast service. There was only one person in front of me with only a few things to sort.
Quick, efficient, excellent service. Appointment process, setup due to COVID-19, works well.
Excellent experience. Made the appointment online, arrived in my designated window, and the service provided was both polite and efficient. Thank you!
Excellent experience all round
The whole process is quick and efficient.
Always quick and easy, the attendant is friendly and fast Thank you
Easy and fast.
Great job! Liked having so few people there.....having appointments must be working!
It was a great experience. I was very happy with the appointment and the treatment. Thank You Very Much.
The drop-off interval (15 minutes) allows an unhurried session. Will do it again. Thanks.
My go to recycling center Thumbs up
Great Service! Thank you! (So much better than the rude, abrasive folks at Recology Mountain View.)
Great experience! So much better than the rude, abrasive folks at Recology in Mountain View!
So easy to book a buy-back appt! Thank you!
Easy to find, plenty of signs, and a quick drop off/redemption process. Just make sure to have all your stuff sorted by type BEFORE you drive up.
quick and efficient. Andrea is alway friendly. I like not having to stop at the front gate booth or the office to get my cash. All one stop.
Friendly staff, clean environment!
Attendant very helpful and courtious. Good that the pay station was moved to the weigh station.
Great fast service.
Easy access location. Service by appointment is great. Staff is friendly, helpful and fast. Great experience.
Great, super efficient!
Was my first time her. They were helpful and friend. Process was fast and efficient.
We had the first appointment of the day the CRV redemption, and the person working the redemption center was right on time. After sorting our recyclables by type (cans, bottles, and different colors of glass), the transaction went quickly. Well done!
It was easy. Thanks for doing a great job.
the visit was great.
How do they know I made a reservation They don’t check my ID They don’t ask me my confirmation number
Excellent experience: staff was as usual very friendly and efficient despite the current challenges.
Nice, Quick, and Efficient. I would recommend them to everyone.
They are fast and friendly. I love the online appointments.
Very fast,reliable service,friendly people. Thank you
Transaction took just a few minutes. Felt safe. Couldn't have been a better experience. Thanks!
This was my first visit to the Sunnyvale Smart Station. I was very pleased with the efficiency and set up of the facility. everything went smoothly and I was on my way in no time.
They did a great job during this time. Efficient and courteous.
Efficient, courteous service. Having an appointment really helped make this process easy
Very easy process, friendly!
I just brought a car load of glass and plastic. I really like the appointment system they have now. I didn't wait at all and spent only fifteen minutes there. It was all really great.
I got to the samrt station on time and with the print out of my appointment, got my crv done within 10 minutes. quick and easy, thank you HT
FAST EFFICENT AND FRIENDLY
Easy to work with
Great first time experience! Staffs are very friendly and process is quite simple. Highly satisfied!
I got there in time and waited for a woman who was also there for an appointment. The staff took care of her, and me, quickly and we were both gone inside of ten minutes. The only delay could be attributed to another staff member who dropped by to "visit" while we were there.
great you should have done by appointment sooner
Good experience, no wait, showed up on time for appt. employee asked my name, kept distance, turned in cans and was paid on the spot.
Very efficient experience! The woman managing the desk was very friendly. In addition to some buy-back items, I was also dropping off fluorescent tubes and she politely explained where to go while also answering questions from other people. The whole experience was less than 10 minutes even though the person in front of me ran over his appointment time
i love setting an appt. made it easier. Also easier that i got cash in same place. i didn't have to go to the other building.
Very efficient. Much better than having to drive over to another place to get my refund. Appointments really helps!
Great!! Like the appointment system. Andrea is friendly and efficient as always.
The attendee was great. Helped me get the bags out of the trunk of my car. Had money ready for me so I didn't have to go elsewhere.
Had an appointment and showed up a little early. Was able to quickly unload my recyclables, they were weighed and my rebate calculated. They give you the money right there so you don’t have to go to the office. Quick and easy.
Everything went very smoothly. We were promptly served a minute or two before our pre-scheduled appointment time. The staff member was friendly and efficient.
Made the appointment, showed up 10 minutes early and they had no problem with me getting started while they were working with the person in front of me. I really like being able to drive right up instead of having to lug stuff up the sidewalk and driveway like at Mtn. View.
The Aluminum, bottles and plastics recycling staff are simply first rate. They know the rules and treat each person with dignity and respect. They are straight forward and clear in their duties. While I am fluent in English I like that they are bilingual and bicultural in English and Spanish. Kudos to the management for their staff selection. Lozano
Courteous and efficient as always, even with all of the new Covid-19 precautions and procedures.
My visit today at the Sunnyvale Buy Recycle went very well. I'm glad that they are keeping the employees and the residents safe during the Covid-19 pandemic. Keep up the good work!
The CRV appointment went very smoothly. The people working were friendly and following safety guidelines.
Overall it was positive experience
the lady who helped me was pleasant and pretty fast. I am glad you don't have to go somewhere else to get the money.
EASY AND FRIENDLY STAFF - Just have your recyclables pre-sorted and ready to go
absolutely wonderful smooth and employee very helpful thank you KK
Awesome! Good signage. I was in and out!
GREAT, WENT SMOOTH, MADE AN APPOINTMENT SHOWED UPS QUICK & EASY
Reservation worked well, only one person when I arrived, no waiting
Quick and easy
Attendant was friendly and competent.
It was a quick and painless process. Just make sure you have everything sorted before you go if you have a lot of items. You only have 15 mins before the next customer. It was my first time coming to this location. I will come back again.
Friendly, helpful service!
the appointment system works great. less chance of getting stuck behind long line. payment at the curb side is a great improvement (used to be paid at the office).
It was ok.
Very efficient process. I had separated my materials. They provide the containers for me to fill. They weigh the materials and submit payment.
Kind, Freindly, & On Time
Went quickly and smoothly, excellent service! Both gentlemen who helped us were very nice and professional. I will continue to come back and will recommend this place to others. Thank you!
Wonderful job very very helpful!
Muy buena atención del personal, sobre todo del supervisor a cargo su nombre Francisco.
Having an appt and pre-sorted items made the process go quickly.
Very fast and friendly service on today's visit to drop off our recyclables. Excellent COVID safety measures were in place. Well run operation.
Very efficient and very friendly service
Excellent experience, staff was helpful, in & out lickity-split!
Staff is always helpful and friendly. The appointment system is great.
It was a great experience .... fast, friendly and efficient !! great job everyone!!
It was very quick and easy!! good job
The experience was very positive. My several large bags with months worth of plastic bottles were easily processed. It was all done with efficiency with a positive spirit. Thank you for making it easy!
My experience was fantastic. Everything was easy and simple. The attendant was a pleasure to work with and the appointment made it a convience, didn’t have to wait long. Thank you!
The system was so smooth and on time. The staff were kind, helpful and personable. I am so happy that this service exists for us. Will definitely do it again.
Always get great customer service!
Everything went very smooth works well
Had an appointment..... worked very well.
i have lived in sunnyvale for three years and this was the only experience i have had in the town that went smoothly excellent every step of the way
The person at the recycling station navigated me to where the cans or bottles should go. Social distancing was practiced and it went smoothly.
Very good service. Thanks much!
Excellent, fast service once again!
With the appointment only schedule, I can get in and out quickly, and it seems to help out the already overworked, but always friendly employees
Always great service at the Smart Station! Great staff! Love being able to make an appointment!
Really good experience. I highly recommend recycling!!!
My experience was perfect. staff was very nice polite and nice
Quick and efficient. Dropped off bottles and batteries. Currently the wait time for an appointment is quite long, but this is the overall new normal.
The woman who staffed the buy back station was courteous. The process was well coordinated. But then again, I've always had a positive experience with this facility and it's staff.
Easy one stop shopping. Andrea as usual was very efficient.
When I was told that I needed an appt, it bothered me. But the entire process was simple and perfect. Clean, safe, organized and quick. It took approx 2 weeks for the appointment.
Great experience, well run, the attendant was super helpful.
Always a great experience. Area is well organized and people are great!
Very efficient procedure for dropping off recyclables. In and out within 5 minutes. Friendly staff.
The lady who helped us was a sweetheart, very kind.
It’s setup very good and easy!
Great! As usual, Andrea made the whole process seamless.
Very efficient. I hope they keep the appointment system.
very quick and convenient. it's never been easier.
Met expectations of expeditious, courteous, on-time service.
Wow, waited 3 + weeks for 5 minutes. Process was the same as always. The lady answered questions and was polite.
Very good and great experience.
Just came back from a SmartStation visit to return bottles etc. It was perfectly organized, folks are super friendly and helpful. 5-Star Service!!!
Fast and easy
Yes, I guess this reserving an appt'mt ahead of time is going okay. I just wish it was not so far in advance (like 3 weeks away). At least it's not crowded when one goes there. And there is hardly no wait. So that's a PLUS. Gal taking In plastic bottles is good too at her job. Will always come here to recycle.
New system makes recycling more efficient, and less stress with less mess. To the staff: Keep up the good work!
It was great, I found faster and easier Thanks for all hard work in the middle of the pandemic
Fast service. We didn’t have to wait. The attendant was very friendly and helpful! Thanks. I love having to make appointments.
Excellent, timely, friendly, helpful.
Best recycling station in the South Bay.
Prompt services, nice staff! Thanks for working during COVID-19 time.
Everything was top notch. No problems, I was even able to recycle earlier then my actual time.
Very efficient and person working there is very friendly & helpful.
Went very smoothly! Representative was pleasant!
Great service! My first time and I was amazed by how well it is run. Keep up the good work. Thank you.
The people are very nice and helpful.
Excellent. Went smoothly and I appreciate the social distancing. Also appreciate that we didn't need the extra step of driving to the office to get the money for recycling. Better to streamline. :)
Very easy! Everyone I interacted with was helpful and friendly. I was able to drive up with an appointment and complete the buy back very quickly!
What a breeze. I always arrive a few minutes early to sort into bins so I am good to go at the appointment time. In and out just like that and the gal is so friendly and easy to work with.
good experience here!
I was unsure what to expect being my first visit. Once my appointment was confirmed, the directions of what to do and how was explained. I met those there including Rose. I learned all that was accepted like batteries, lights, paint... I will go there from now on. Thank you.
My experience was almost perfect. There was one person in front of me sorting out a pickup truck load of recycling materials. I started getting in line because I already had all of my recycling sorted as I consistently do every time I visit. I was wearing my face mask and kept my social distancing but the person in front of me commented to me to keep back which felt a little threatening but he apologized for his actions as I was leaving. Andrea knows me and knew I am always ready and follows the rules so she asked me to go first. I was done and ready to go home before the other person was finished sorting his recyclables.
Andrea is always friendly and professional.
Really appreciate the woman who was staffed at the recycle buy back center today. We showed up early which, unbeknownst to us, was during her break. She got us going so our time was well spent while we waited for our appointment to start (and her break to end). She was patient as we asked a myriad of questions, and worked quickly to process our transaction and get us going on our way. So grateful to have discovered this place, not far from our house!
Like reservation service
Fast & easy & no lines, The new system with scheduling appointments is terrific!
Super friendly,helpful and efficient
Everything was so well organized and managed. Stress free. Staff was helpful and friendly.
Quick clean and easy
Great service! Thanks!
Andrea was polite and helpful, she always is.
Good experience with all staff.
Very helpful staff for this first-time user.
Nicely run. Lady was very 'Courteous'
Quick helpful and courteous, the woman at buyback today could not have been nicer!
Quick, professional, and safe. Got there a couple of minutes early, sold my recycles, and gone in about 5 minutes.
The person at the station was on break when I arrived so it was a bit chaotic. Don’t you have a separate break room? She was super helpful when it was my time. I really appreciate not having to go to a separate place to get my money, as I was usually dirty. The compost area is a bit disorganized and while I waited to be socially distant new people would just pull in. Can you do 3 piles or even 4? Overall very good.
Great service, thanks
A little hard to get to the actual buy back site (follow the signs!) but once there it was quick and easy and the staff was super nice!
Very easy to drop off the recycles and the lady in charge was fast and efficent!
Very efficient process! I arrived there on time and no need to wait. The staff is very friendly and helpful.
Scheduling an appointment for the CRV can/bottle recycling is fabulous! It’s fast, easy, & worry-free - NO LINES!
The staff member was very helpful. Thank you! I wish however that I didn’t have to wait so long to get an appointment.
Extremely pleasant experience compared to Mountain View Recology. The transaction with the gentleman at the bottle collection point was very helpful. The MV recology staff very rude and close down for 2-hour lunch and signage doesn't not read the hours correctly. Definitely will return to smartstation!
The experience was great your person working there is very helpful and intelligent and it was just very pleasant
Nice staff. Accidentally broke a bottle, they were kind enough to sweep it up. Make an appointment!
Good service. Doing CRV recycling by appointment should be the standard process.
Nice service for the Sunnyvale Resident.
Very good. Staff are very helpful
I am very satisfied with yor service.My experience is wonderful.thank you
The lady at station is so nice, friendly. The appointment way worked beautiful. I don't have to wait in long line. I like this way of service very much. Have an appointment before you come.
Very friendly staffs.
Simple process with very friendly and helpful! Rosa is fantastic! Thank you!
Very good service.
Having a scheduled time worked perfectly. I did not have to stand in line slowly sliding my 6 large trash cans full of bottles and soda cans. I just pulled up, dumped them in the bin, got them weighed and collected my refund. In and out in 10 minutes or less. PERFECT
quick and easy - no waiting for others to sort.
appointment was easy to make and good prompt service. thanks!
Got through in good time. Very efficient operation. I like getting paid there instead of having to go to the office. Good job!
Very well organized and provides a lot of services like e-waste, batteries, and other material recycles, besides CA CRV buyback. Save time with making an appointment online.
Efficient and courteous. Gently advised and answered my questions.
everything happen on time,nice.
Great customer service
Here we are during the virus pandemic shutdown when I used the CRV buyback program. You need an appointment and the containers need to be pre-sorted. I was totally ready, with the brown and green bottles already separated. The whole process took about 10 minutes. Just be ready with your cans, plastic, and different colored bottles all separated and you will sail right on through.
What a smooth system. Thank you for setting it up.
thank you, good service
Fairly quick, clean, and helpful in unloading and processing.Pleasant folks!
Great service, attendant was super helpful and understanding. A+ Happy to be able to dispose of material safely and sustainably.
It was handled very well. No wait at all (I showed up on time) And it was nice that I did not need to go to the scale house to get the money on a Sunday. Nice work
Since this was my first time at your facility it was a little confusing for me at first but after that and the help of your assistant it went very smoothly. Thanks,Brian
Great service. I need to sort better :(
Convenient and fast
Great service. Nice people.
Great Customer Service!! Make Appointment. You only have 15 minutes to sell your recycling. No sorting out on the spot. Go prepared with your items all sorted out. Wear mask and gloves. Stay Safe.
Friendly and efficient!
My first time using the buyback service. It went smoothly. The attendant was very helpful. Will likely have to use it in the future while our local grocery store is not able to do bottle returns.
Quick and easy.
Quick and efficient. The procedures are more streamlined now. They really know what they're doing.
Having never been to this site, I was a little intimidated by the path to get to the Buy Back station, but found that if I drove slowly, I could read the signs and get there. Once there, the staff was helpful and, since I was early and the appointment before me was quick, I managed to get in and out before my actual appointment time. So I was thankful and pleased.
Very helpful attendant. To minimize contact, have your large containers presorted and ready to fill their large mesh containers.
Arrived for my appt. a little early. Attendant was very curtious and prompt. Good job staying open for a needed service. Thank you!
Such a better experience than the Mountain View station. The reservation system is by far more pleasant
U did good
Very useful service for Californians. All went well. Staff was helpful and used safety precautions.
Very efficient, friendly and helpful! The staff, a lady and a gentleman there were wonderful! They showed you where to drop off e-waste, and explained which item is recyclable or not, if not they have a bin right there for you to toss.
Very efficient and friendly staff.
The new appointment system works great unlike in the past that chances are you will be waiting long line.
I set an appointment to drop sell back cans. I parked my car, picked up 2 bins, poured my cans into them and quickly got paid.
Great experience! Excellent service, the clerk was very friendly and professional. The process was fast and easy and I did not have to wait.
Excellent service. My appointment was quick and fast no waiting.
Worked perfectly. Ensuring that residents bring their BuyBack recycling ready to go will see that the process flows smoothly and can probably be cut to 10 min. from the current 15.
It was fast and most courteous personnel.
Quick and easy, the woman who works the buy back is always friendly and professional.
Brought my cans n plastic bottles n clerk there was very friendly n instructed me what to do so it went smoothly n fast!
I felt safe, it was organized and having an appointment meant I didn't have to wait in line or deal with a crowd of people. Great experience
The best of the best! In and out, super efficient process. Facility clean. Worth waiting for an appointment. My go to place going forward.
Clean environment and friendly services.
Pleasant experience. No waiting. Rosa always friendly.
People working here is very nice. Helping me timely. Happy day!
Easy process to set up and execute. Great experience, the attendant is very pleasant.
Couldn't be any easier. Second time using this process and it worked like a charm both times. Remember your face mask !
It was Terrific! Appointments eliminated so much chaos, that typically happens at buyback locations. I’ll do this again for my Grandson $ The gal has it down to a T, my compliments to her 👏🏼 👏🏼👏🏼
The lady there is super friendly and nice! Thank you for re-opening!
Forgot to highlight that I think the new service is 5 stars in my previous comments.
Scheduled buyback/recycle worked very well. Easy to set up and no waiting when you arrive. Much faster than it used to be.
Worked like a charm. Got there at our appointment time, unloaded bottles & cans, and we were out of there in no time.
My appointment went well. The lady. At the station is knowledgeable and pleasant.
Excellent experience overall. The representative was helpful and efficient. Payment was calculated correctly. Supervisor (Cisco) was firm but polite with patrons who had not made a reservation.
A great experience! Went very, very well. Thank you. 😊
Went very, very well. Thank you for making buy-back recycling possible! Thank you!
Great service and other employees were walking by and friendly saying hi. Nothing to complain about but the smell. Masks come in handy for that right now.
Appointment went as scheduled. Courteous person working the station
Trying to recycle for cash is not easy. Most centers are not open any more. Making an appointment at the Sunnyvale Smart Station was easy and the employee was great. Would highly recommend.
I didn't have any problems at all, I went with an appointment and it was quick and easy. Nice lady.
Great service. Very quick in and out. It was a great experience. Thanks you for all of your help. Stay safe.
Love the appointment system — fast in and no waiting in a long line like before. Hope we can keep this system even after things open back up.
Very convenient to have an appointment. No lines, no waiting and you can drive with your car next to the drop off point. Very helpful personal. Pre-sorting instructions (on their website or in the email) could be a bit more clear, we had to sort on the spot the transparent glass from the brown glass. Will come back to this place for sure.
Very good service. Everything can be done at the same place including getting your cash back right away(before you had to drive back to the entrance). Don't expect to be alone for your appointment though. There were a few individuals getting compost or dumping electronics at the same time, but not a line for the CR-V area
everything went nicely
Very easy & friendly. Glad they have appointments. Makes it a lot easier. Just make sure you sort the recycling before you get there.
Very convenient, great service as always!
The current system seems to be working well.. . I liked the current system of making an appointment, being attended to at your appointed time and being paid right there instead of having to drive to the next building to be paid. Attendant was friendly and very efficient. Run very professionally. Thank you. Patsy Kajikawa
Your CRV employee was great! Organized, communicative and efficient. It was busy at the recycling center and dump, so we were glad to know we didn't have to stop at the kiosk, but follow the signs and lanes to recycling and buy back center.
It was quick and easy.
They recycling many kinds of material. A one-stop shop for us. It's a bit inefficient to recycle at one place and then go to accounts payable at another building to get your money. Otherwise, I recommend this place.
It was great. One stop , turn in recycle and receive pay. Loved it!
Appointment was very easy, in and out in minutes. I had to wait a few minutes for one person ahead of me but I was early and gave me time for other recyclables. Received money on the spot instead of driving to check-in booth and waiting in line.
Arrived on time to appointment. No hassles, B.S, long lines, etc. etc. The Recycling Center employee was helpful and courteous. Thanks a Bunch!
My first time recycling bottles was a little challenging. Attendant was very helpful. Next time I'll be more prepared.
I got there early and they took care of me right away. Two large bags of plastic bottles and one less than full bag of aluminum cans were processed quickly and I was paid and gone in maybe 5 minutes.
Nice and friendly service! They pay at the recycling and not at the office now. Sort glass by clear, brown and green to save you some time.
love the new system and way to do things. no longer have to worry about rude people jumping in line in front of you as though you are invisible. great job guys!
You guy did great! Courteous and professional as always.
Awesome!!! It was quick, convenient, and no waiting with appointment. The employee was very nice and friendly. Really appreciated the fast service that she has done.
Having an appointment was awesome! Drove up, emptied cans/plastic and was on my way.
Andrea is always very helpful and is very patient with people. The appointment process is simple and understandable at this time. Thank you to of you down at the transfer station. James
Great new system! Very easy and efficient.
Customer service was an excellent! Forgot her name but she was awesome and very helpful
Recycling via an appointment was surprisingly easy and convenient. The SMART employee that was quick and helpful
The person in charge was very nice and polite. She worked quickly and efficiently. It was the smoothest and most pleasant experience at a bottle and can recycling facility in my life!
The process was quick and smooth. Good experience overall.
The appointment system is very good. No back up waiting for others. Arrive 5 minutes before my scheduled time, was taken care of right away. Fast and easy. Perhaps they will consider keeping the online appointment system.
This is a very convenient place to get cash for cans and bottles, as well as to drop off recyclable items, such as fluorescent tubes, dead batteries, old electronics, and such.
Quick and efficient! Can’t ask for more
Excellent service. Friendly, helpful staff. I like the appointment set-up. It works well.
Fast and easy with an appointment. The young lady working was very friendly and helpful as always.
Excelent thanks Thanks the manager very nice person
Appointment was easy to make. Staff was friendly and efficient. Nice to no have to go to office to cash out.
Great and friendly service!
Fast and smoother than the old system of dropping your CRVs one place and getting the cash someplace else.
I was dismayed when I arrived for my drop off appointment, to see signage to the effect that both a face mask AND GLOVES were required during a drop off of CRV materials. While this is certainly a reasonable requirement, I do not recall any earlier notification (web site or e-mail) about the gloves. I therefore recommend clear, up front statement of this expectation, both during the process of setting an appointment, and in the reminder message that is sent out just before the appointment.
The online appointment system works really well and is easy to use. Once there parking was easy and staff very helpful. It was my first time there and all my questions were answered. This is a great place to take recycling, their system works and I'll definitely go back.
VERY NICE WORKER
It’s easy,l and fast with the appointment
It was quick, nobody in the buy back recycling, however I was told all the appointments for today 6/20/20 was canceled. I informed them I didn’t receive cancellation showed the reminder from my phone, the supervisor took a picture of the email.
Quick and efficient. Nice to get money at buy back station instead of having to go into the office or the check-in station at the entrance. Hopefully when things calm down the appointment requirement will go away.
Setting up the appointment via the website was straightforward and the appointment went very well. Everything was well organized. Thanks